Shipping Policy

Last Updated: 21 November 2025

1. Overview

PrintShop4Me FZE (“we”, “our”, “us”) provides shipping across the following countries:
United Arab Emirates, Bahrain, Kuwait, Oman, Saudi Arabia, Yemen, Egypt, Jordan.

This Shipping Policy explains how orders are processed, production timelines for personalized products, shipping methods, delivery times, and related conditions.
By placing an order on printshop4me.ae, you agree to the terms described below.

2. Order Processing Time

2.1 Handmade & Personalized Products

Most of our products are handmade and customized, requiring additional production time.

Production Time:
15 to 25 business days

Production begins only after:

• Your order is confirmed

• Your artwork/design details are submitted

• Full payment is received

Please note:

• Production time may vary depending on product type and order volume

• During peak seasons (Eid, Ramadan, Christmas, New Year), additional delays may occur

3. Shipping Locations

3.1 United Arab Emirates (UAE)

We deliver to all Emirates:

• Dubai

• Abu Dhabi

• Sharjah

• Ajman

• Ras Al Khaimah

• Fujairah

• Umm Al Quwain

3.2 GCC Countries

We deliver to:
United Arab Emirates, Bahrain, Kuwait, Oman, Saudi Arabia, Yemen, Egypt, Jordan.

Note: International shipments may require additional customs clearance time.

4. Shipping Methods & Delivery Times

4.1 UAE Delivery 

Estimated delivery time including production:

• 15–25 business days within the UAE

• Remote areas may require 1–3 additional days

4.2 GCC Delivery

Estimated delivery time after production:

• 3–7 business days, depending on destination and customs processing

4.3 Delays

Delivery times may vary due to:

• Weather conditions

• Courier delays

• High-volume seasons (Eid, Ramadan, Christmas, New Year)

• Customs inspections

We are not responsible for delays caused by the courier or customs authorities.

5. Shipping Fees

5.1 For Dubai Orders

• FREE shipping for orders above AED 100

• AED 30 flat rate for orders below AED 100

• No weight-based charges apply within the UAE

For UAE Order

• For UAE other than Dubai Flat Shipping Rate 30AED

5.2 GCC Orders

• Shipping charges are calculated  based on the weight of the product checkout

• Customs duties, VAT, and import taxes are the customer’s responsibility

6. Order Tracking

Once your order is shipped, you will receive:

• A shipping confirmation email

• Tracking information (may take up to 24 hours to update)

7. Incorrect Shipping Address

It is the customer’s responsibility to provide accurate shipping details.

If the address was entered incorrectly:

• Contact us immediately at info@printshop4me.ae

• If the order has not shipped, we can update the address

• If already shipped, re-delivery charges may apply

• Orders lost due to incorrect addresses are not eligible for refunds

8. Undeliverable Orders

Orders may be marked undeliverable due to:

• Wrong or incomplete address

• Customer unavailable at delivery

• Refusal to accept the package

• Courier unable to reach the location

In such cases:

• Redelivery fees may apply

• Refunds are not issued for personalized items that return undelivered

• Additional shipping charges apply for redelivery

9. Damaged or Lost Shipments

9.1 Damaged Items

If your order arrives damaged:

• Contact us within 24 hours of delivery

• Provide photos of the damaged product and packaging

• A replacement will be issued after assessment

9.2 Lost Shipments

For courier-confirmed lost packages:

• We will replace or refund the order depending on product availability

10. International Customs & Duties (GCC Orders)

For shipments outside the UAE:

• Customs duties, VAT, and import taxes are not included in product price

• These charges are the customer’s responsibility

• Customs delays are beyond our control

11. Contact Us

For any shipping-related questions, contact us:

Email: info@printshop4me.ae
Phone: +971 50 446 8042
Business Name: PrintShop4Me FZE
Address:
Shop No. 2, Damac Suburbia Building,
Jebel Ali, Opposite UAE Exchange Metro Station,
Dubai, UAE